Privacy Policy

1. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Delivery address
• Billing information
• Account login details

Device & Usage Information

• IP address
• Device type
• Browser type
• App usage activity
• Location data (where permitted)

Transaction Information

• Orders and purchase history
• Repair requests
• Swap or trade-in requests
• Payment confirmations

2. How We Use Your Information

We use your information to:

• Process orders and deliveries
• Manage repairs, swaps, and requests
• Improve customer experience
• Provide customer support
• Send important service updates
• Prevent fraud and unauthorized activity
• Improve our platform and services
• Recommend products and stores relevant to your interests

3. Sharing of Information

BuyBox does not sell your personal information.

We may share information with:

• Trusted delivery partners
• Verified vendors and stores on BuyBox
• Payment providers
• Service providers helping us operate the platform
• Law enforcement or regulatory authorities when legally required

All partners are expected to handle user data responsibly and securely.

4. Data Security

We take reasonable technical and organizational measures to protect your information against:

• Unauthorized access
• Loss or theft
• Misuse
• Alteration or disclosure

While we work hard to secure your data, no internet-based platform can guarantee complete security.

5. Cookies & Tracking Technologies

BuyBox may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze traffic and usage
• Enhance user experience

You may disable cookies through your browser settings, though some features may not function properly.

6. Your Rights

You may have the right to:

• Access your personal information
• Request corrections
• Delete your account or data
• Opt out of promotional communications

To make requests regarding your data, contact us using the details below.

7. Third-Party Services

Our platform may contain links to third-party websites or services. BuyBox is not responsible for the privacy practices or content of external platforms.

8. Children's Privacy

BuyBox is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: